The Information Technology Infrastructure Library (ITIL) is a set of good practices that emphases on supporting IT services with the needs of business. ITIL defines procedures, tasks and specifications that are not organization-specific, used by an organization for establishing a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure.
Invest Two(2) Days in KnowledgeWoods ITIL® 2011 Foundation Certification Program - Learn, Understand, Remember & Apply internationally accepted best practice terminology, structure, basic notions and the core principles of ITIL® 2011 practices for Service Management & prepare to clear the ITIL® 2011 Foundation Certification Exam in the very First Attempt.
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• 2 days Classroom Training
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• 15 PDUs Certificate
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• World Class ITIL® REFERENCE HANDBOOK
• 2000 PRACTICE QUESTIONS to get ready for ITIL® 2011 Certification Examination
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For Delhi NCR, Mumbai : +91 9899866358
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